Data Storytelling and Translation bridges the chasm between numbers and narratives. Learn the intricacies of translating raw data into compelling stories that captivate, inform, and inspire action. The book covers proven frameworks for converting data into compelling narratives, strategies to tailor data stories to different audiences, techniques to avoid common pitfalls and biases in data representation, the balance between aesthetics and accuracy in data visualization, and uses real-world case studies illustrating the power of effective data storytelling.

Understanding your customer, your audience, and even people close to you is not easy. It takes effort. It takes intentional listening. It takes intentional action. One technique to help you understand others is through empathy mapping. It is something that I use a lot and it works.

This is a short-form video on the Cobra Effect. It is a topic that I think is valuable to understand for those seeking to make better human-centered and data-driven decisions. There are a couple of reasons why this is top of mind right now. First, the Cobra Effect is an important concept that everyone should be aware of especially if in a position where you are creating or influencing metrics and their target. Second, I see more and more gaps where discussion around incentives and unintended consequences is not deliberate prior to actions being taken.

Surveys are one of the most important research tools. They can provide meaningful qualitative and quantitative data and do so cost effectively. You just need to make sure you understand when to use them, how to design and execute them, and how they fit with your other research approaches. This article is going to focus on the best practices in using them.